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Home/FAQ
FAQ 2017-07-10T13:25:38+00:00

General Information

We want to assure you have a memorable, relaxing Snowmass getaway. Important information about our lodging and vacationing in the mountains follows. If you still have questions, don’t hesitate to call– we’re here to help!

Do you offer transportation to and from the airport?

Yes, we offer complimentary transportation to and from the Aspen Airport. We ask that you contact the front desk with your airline and flight information 48 hours or more prior to your arrival.

Can I ship my luggage or a box before I arrive and have you hold onto it?

Travel light and ship your luggage to Snowmass ahead of you. We’ll keep it in secure storage and place it in your vacation residence on the day of your arrival. Please send packages via UPS or FedEx to Snowmass Mountain Lodging, Attn ‘your name,’ 84 Carriage Way, Snowmass Village, 81615. Do not send packages sent via the US Postal Service as they are frequently misplaced or delayed.

Can I order groceries and spirits ahead of my stay to be delivered to the condo?

Yes, we work with Resort Delivery who will shop for you and deliver to your condo, so you can vacation. Contact our concierge for more information.

Do you have parking?

Yes, for Capitol Peak Lodge and Hayden Lodge guests, we have complimentary parking in the garage both summer and winter for 1 car per residence. Please contact our concierge for information on additional parking.

How close are the ski lifts and gondola to Snowmass mountain?

Capitol Peak Lodge and Hayden Lodge are located at Snowmass’ Base Village. All 4 buildings are a short walk to either the Elk Camp Gondola or Village Express on Fanny Hill. For your convenience, each residence has ski lockers on the main floor of the building so you can grab you skis and poles and walk right out. For information on our other mountains in the area, please contact the concierge.

How close is Aspen from Snowmass?

Aspen is 8 miles from Snowmass. The local RFTA bus has a pick up and drop off at the Transit Center at Base Village, with easy access to and from Aspen. If you prefer to drive, its 15 – 20 minutes to downtown Aspen.

Are pets allowed at Capitol Peak Lodge or Hayden Lodge?

Pets are not allowed in any of the residences.

Is there a swimming pool or hot tub located at the property?

At Capitol Peak Lodge, there are 2 hot tubs on property. At Hayden Lodge, there is one hot tub on property.

All of Snowmass Mountain Lodging guests receive complimentary access to the Snowmass Club, with 3 outdoor pools in winter, 4 in summer, 2 outdoor hot tubs, 20,000 sq ft athletic club, and spa.

1-866-241-1524